Guide: How Does Airport Special Assistance Work

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Traveling can be an exciting experience, but it can also be stressful, especially for those with mobility issues. Fortunately, many airports offer special assistance services for individuals with disabilities or limited mobility.

Athens ATH Airport Services

Athens International Airport, also known as Eleftherios Venizelos, offers special assistance services for passengers who require extra assistance to navigate the airport.

What is Airport Special Assistance?

Athens ATH airport services provide support for passengers who require extra help due to physical or mental disabilities, injuries, or medical conditions. These services can include assistance with check-in, security screening, navigating the airport, and boarding the plane. The goal is to make the travel experience as comfortable and stress-free as possible for passengers who need it.

How to Request Special Assistance at ATH Airport

Passengers who require special assistance at Athens ATH airport can request it in advance or on the day of travel. To request special assistance, passengers can contact their airline or travel agent and provide details of their needs. The airport also has a Special Assistance desk located in the Arrivals area of the Main Terminal, where passengers can request assistance upon arrival.

Types of Special Assistance Offered at Athens ATH Airport

Airport offers a range of special assistance services, including:

  • Wheelchair assistance
  • Assistance with navigating the airport
  • Assistance with boarding and disembarking the aircraft
  • Assistance with baggage
  • Assistance with security screening
  • Assistance with check-in
  • Assistance with medical needs, such as oxygen or medication

These services are available free of charge and can be arranged in advance or requested upon arrival at the airport.

Conclusion

If you or someone you know requires special assistance when traveling through airport, it's important to know that there are services available to help make the experience as comfortable and stress-free as possible. By requesting special assistance in advance, passengers can ensure that their needs are met and that they can enjoy their travel experience to the fullest.

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Please Submit a job scope to schedule your trimarc install or delivery.

Receiving

Please notify us via fax at (770) 447 – 9368 or email at [email protected] of shipments you are scheduling for us, identifying the carrier and shipper prior to the shipment arriving at our location.

Send all LTL, truckload and UPS/Fed-Ex shipments to:

YOUR NAME – PROJECT/SIDEMARK
C/O TriMarc Installation
5952 Peachtree Industrial Blvd., Suite 2
Norcross, GA 30071

All LTL and truckload shipments must call us at (770) 447-9308, 24 hours prior to delivery.

Customer Pick-ups: Monday – Friday, 8:00AM – 3:30PM (Closed 12PM – 1:00PM).Minimum 24-hour notice for customer pick-up.

Receiving Rates:

  • Inspection Fee:$10 per item
  • Receiving Fee:$10 per item
  • Uncrating Inspection Charge: $35
  • Storage Rates:$2.00 per square ft. (first 60 days FREE), assessed on first of month

If TriMarc Installation pays COD Freight, a 15% handling fee will apply.

full-service "white-glove" installation and logistics
full-service "white-glove" installation and logistics

Customer Pickups

Customers may pick up items Monday – Friday from 8:00AM until 3:30PM

Minimum 24-hour notice for customer pick-up.

$10/piece dock charge for pick-up by another carrier or customer pick-up.

TriMarc is not responsible for damages incurred due to improper loading or type of vehicle used.

Installation

If you need specialized installation services for your project, look no further than TriMarc Installation. We have the experience to get the job done right, on time and on budget.

If purchasing through ADG Interiors, a brand of Atlanta Design Group:

  • For all ADG Home orders over $5,000 receive one FREE hour of installation,
  • $15,000 receive two Free hours of installation
    The following terms apply:

    • The one hour cannot be split up.
    • Balance of invoice must be paid in full before TriMArc can schedule and install.
    • If client elects to pick up their ADG Home order instead of taking advantage of the installation, the customer pick-up will be FREE. For ADG Home orders under $5,000, there is a $10.00 pick-up fee for each piece or carton.
  • Free receiving will be provided:Upon receipt, we will open, inspect and blanket wrap each piece, remove cartons and await further instructions. A Receiving Report of the pieces received will be faxed or emailed to the client within eight business hours of receipt. We do this for non ADG Home items too.

Other Charges and Fees

  • Minimum Hours: One hour minimum per installation project
  • Fuel Charge: None
  • Assembly Fees: See hourly rates above
  • Trip Charge: $35 flat fee per trip within the metro Atlanta area
  • Out-of-State Installations: Please call us at (770) 447-9308 for a quote
  • Art Installations: When art is purchased from Patrick Allen Art, a Brand of ADG, the installation fee is reduced to $50/hour for a 1-man crew or $70/hour for a 2-man crew; otherwise, the standard hourly rates apply.
  • Cancellation Fee:A $100.00 cancellation fee per scheduled hour for installations, deliveries, or on-site pickups if cancelled within 36 BUSINESS hours of scheduled appointment.
  • Crating Fees: $75.00 per crate

Installation and Drive Time Rates

Regular Overtime (after 8 hours)
One man and a truck: $80/hour $110/hour
Two men and a truck: $120/hour $160/hour
Three men and a truck: $155/hour $210/hour
Four men and a truck: $190/hour $255/hour
Four men and TWO trucks: $220/hour $285/hour
Five men and TWO trucks: $260/hour $335/hour
Six men and TWO trucks: $295/hour $380/hour
Additional men: +$40/hour +$50/hour
Additional truck: +$30/hour +$30/hour
full-service "white-glove" installation and logistics
full-service "white-glove" installation and logistics

Freight Service

We have negotiated competitive freight rates with regional and national freight carriers. Take advantage of our discounts by using our freight carriers to ship. We can arrange to ship your items to and from our facility. TriMarc Installation is invoiced directly eliminating the need for CODs. Please visit our Contact Us page or call us at (770) 447 – 9308 for your next shipment.

Delivery & Pickup Rates:

  • For Trips Inside of I-285:$65 for up to three items $10 for each additional items
  • For Trips Outside of I-285:$95 for up to three items $10 for each additional items

Furniture Repair

It happens, and we can help!

  • On-Site Repairs
  • Furniture Repairs
  • Structural Repair
  • Finish Repairs
  • Color Matching
  • Scratch Repair
  • Antique Restoration & Refinishing

Crypton Fabric Protection Service:

Chairs: $20 – $59
Sofas: $79 – $89
Sectionals: $169 – $207

Please call (770) 447-9308 to learn about our furniture repair service.

full-service "white-glove" installation and logistics
TriMarc Installation
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